Vehicle Sales

1-800-FOR-MERCEDES (1-800-367-6372)

Throughout the life of your Mercedes-Benz, a Roadside Assistance expert is just a toll-free call away. Call 1-800-FOR-MERCEDES (1-800-367-6372) for assistance any time you’re on the road, day or night, if you have a problem related to your Mercedes-Benz.

If you ever need assistance while traveling in your Mercedes-Benz, just call 1-800-FOR-MERCEDES (1-800-367-6372) for our 24-Hour Roadside Assistance. Our Roadside Assistance Experts know Mercedes-Benz automobiles, and they’re well prepared to handle unforeseen roadside complications. And here’s a reassuring fact: Every Mercedes-Benz in the U.S. – no matter how old, how many miles it’s logged or how many owners it’s had – qualifies for Roadside Assistance, 24 hours a day, 365 days a year.

Roadside Assistance repairs could involve charges for services and parts. Depending on the circumstances, an outside service may provide Roadside Assistance repairs at the discretion of Mercedes-Benz USA LLC.

Sign and Drive

“What should I do if I run out of gas? If I get a flat tire? If my battery dies?”

When you own a Mercedes-Benz, the answer is simple: don’t worry. Our Roadside Assistance Program includes a free service called Sign and Drive, providing prompt relief for the three biggest headaches of the highways. We’ll jump-start your run-down battery, bring you a few gallons of fuel to get you back on your way or change a flat tire using your spare, all free of charge.

Trip Interruption

In the rare event that a breakdown caused by a warranty-covered condition occurs more than 100 miles from your home, take comfort. If the breakdown leaves your Mercedes-Benz inoperable or unsafe to drive and requires overnight repairs at an authorized MB Retail Center, we’ll reimburse you up to $300 per day (for up to three days) for documented expenses*.

*Eligible expenses include meals, lodging and substitute transportation while your Mercedes-Benz is being repaired.